Consumer Complaint
Consumer Complaint
Consumer Hotline: 1-800-392-5658 or 334-242-7335

Please fill out the form completely and describe your situation in as much detail as possible. Complaints are processed in the order in which they are received. You will be notified by mail once your complaint is assigned to a Consumer Specialist for review. This notification will include the name and contact information of the assigned Specialist. Please note that filing a consumer complaint is not a legal action, and that, after careful review of your complaint, you may be advised to seek private legal counsel. The Consumer Interest Division does not provide legal advice, interpretation, or opinions to consumers.

You have the option to upload relevant documentation to your complaint. Accepted file types include .jpg or .pdf files; each file has a maximum file size limit of 10 MB. Supplemental items can also be sent via email to ConsumerInterest@AlabamaAG.gov

Consumer Complaint
The Alabama Rules of Professional Conduct prohibit an attorney from communicating directly with a person about an issue if that person is represented by an attorney. If you are represented by an attorney, you may still file your complaint, but the Office of the Attorney General will only communicate with you about your complaint through counsel.